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Coronavirus (COVID-19)

There is much concern around the Coronavirus outbreak known as COVID-19 (SARS-CoV-2).

The virus appears to cause a range of symptoms, from a mild infection with a fever, to a significant respiratory infection (pneumonia).

Common signs of respiratory infection include runny nose, fever, cough or shortness of breath.

The Melbourne Sports Medicine Centre is committed to ensuring the health and safety of all patients and staff.

For this reason, we ask that you please call us BEFORE attending our practices if:

• you have been travelling interstate or internationally OR

• you have been in close contact with someone who has travelled interstate of internationally OR

• you have been in close contact with someone who is a confirmed case of COVID-19 or someone who is awaiting results to confirm COVID-19 OR

• you have a fever OR

• you have an acute respiratory infection (eg. runny nose, shortness of breath or cough) with or without fever

When you phone, we will provide you with further advice.

Our advice may be to not attend our practices, but instead attend one of the seven COVID-19 clinics for further assessment and testing, or to manage your symptoms at home. We may also advise that you delay any non-essential medical or allied health treatment until any symptoms you are experiencing have resolved.

The following hospitals have set up COVID-19 clinics. If you will be attending you must phone them and let them know you will be coming in:

  • Albury Wodonga Health 02 6058 4444
  • Alfred Hospital Phone 9076 2000
  • Austin Hospital Phone 9496 5000
  • Ballarat Base Hospital Phone 5320 4000
  • Bendigo Hospital Phone 5454 6000
  • Box Hill Hospital Phone 8804 9999
  • Casey Hospital Phone 8768 1200
  • Echuca Hospital Phone 5485 5000
  • Kyneton District Health Phone 5422 9900
  • Monash Medical Centre Clayton Phone 9594 6666
  • Northern Hospital Phone 8405 8000
  • Peninsula Health Frankston Phone 9784 7777
  • Philip Island Health Hub Phone 5951 2100
  • Royal Children’s Hospital Phone 9345 5522
  • Royal Melbourne Hospital Phone 9342 7009
  • Sunshine Hospital Phone 8345 1333
  • Wonthaggi Hospital Phone 5671 3333

We are receiving many requests to conduct tests for COVID-19. Please note that all Doctors have been advised that patients must meet strict epidemiological and clinical criteria in order for testing to be conducted. There are not sufficient resources for those with mild symptoms to be tested for COVID-19, and in most cases it is not necessary to do so.

At this time all of our practitioners are also offering phone or video consultations. You can read more about them here.

We should also mention that some consultations cannot be conducted via phone. We therefore ask that you call us on 9650 4284 or 9650 9372 and we will advise if a phone consultation is suitable in your case. It may also be that during your phone consultation that your practitioner deems it necessary for optimal health management that you attend.

Please note if you are booking online or confirming appointments via text you will be asked a series of triage questions. When you attend the practices you will also be asked these questions. We understand this may take some time but the safety of all of our patients and staff is our top priority.

Due to more stringent infection control procedures it may be that your requested practitioner is unavailable. You may be offered an appointment at an alternative time or with a different practitioner. Our nursing and administrative team may also experience absenteeism and this may necessitate more lengthy delays with phone answering or dealing with your queries. We know that you will understand there are important reasons for this and will therefore be patient with any delays.

The below website will give up to date information as the situation changes.

https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

If you have any queries at all, please contact us on 9650 4284 or 9650 9372.

We are here to help.

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